Google Two Factor Authentication - FAQ

The single most important thing you can do to help secure the HOA NGHIEM domain is to protect your own accounts.

Hoa Nghiem domain has enforced 2-Step Verification for Hoa Nghiem email on Google platform. Please enroll now to ensure continued access to your Hoa Nghiem Google account.

Please read through this FAQ to learn more about using Google 2-Step Verification.

General Questions

Why should I use Google 2-Step Verification?

You should use 2-Step Verification for your Hoa Nghiem Mail Google Workspace account to protect your data, and the University's data. Enabling 2-Step Verification helps keep malicious individuals out, even if they obtain your password.

If a bad actor accesses your account, they can delete or modify your data (including your email and files on Shared drives to which you may have access), lock you out, steal your identity, send spam, collect information about your Contacts and more.

With 2-Step Verification enabled, you type your password as usual, then Google prompts you to verify your identity using an app or a verification code. This second step makes it harder for someone to break into your account because it requires you to use an app or codes to which only you should have access.

Using a second form of authentication greatly decreases an attacker’s chance of gaining access to your account.

2-Step Verification is required for Hoa Nghiem Mail Google Workspace. You will not be able to use your Hoa Nghiem Google account if you have not enabled it after you have logged in for the first time. We strongly recommend that you turn on 2-Step Verification immediately.

What 2-Step Verification methods are supported for Hoa Nghiem Mail Google Workspace?

Hoa Nghiem domain supports use of the following Google 2-Step Verification second step methods.

• Google prompts. After you enter your password, Google prompts are securely sent to every mobile device where you're signed into your Google account. Just tap the notification to review and sign in. No need to enter verification codes.

• Authenticator app. Generate a verification code using an app on your smart phone. Commonly-used authenticator apps are Google Authenticator and Microsoft Authenticator.

• Voice or text message. Receive a verification code using SMS text message or voice on your registered phone. (Note: this is a less secure method than using Google prompts or an authenticator app.)

• Backup codes. Use a single-use code from a set that you download or print. You can generate a new set when you run out. Be sure to always store these codes securely!

Why should I use Google prompts?

The easiest verification method is Google prompts. Using this method, you just tap a prompt rather than enter a verification code. Google prompts can help protect against phone number-based hacks such as SIM card swaps. It is more secure than using voice or text messages.

Google prompts are push notifications you receive on

• Android phones that are signed in to your Google Account 

• iPhones with the Gmail app, Google app or Smart Lock app signed in to your Google Account

Based on the device and location info in the notification, you can: 

• Allow the sign in if you requested it by tapping Yes

• Block the sign in if you didn’t request it by tapping No

Google may occasionally also ask you to tap a pin number that matches the one displayed on your screen, for extra security.

Note: If you sign in to your Google Account on any eligible phone, Google prompts is added as a method for 2-Step Verification automatically.

Please also enable additional verification methods.

Why should I configure more than one verification method?

If you lose or forget to bring the phone you registered for 2-Step Verification, it's important that you have another method you can use to access your Hoa Nghiem Google account. 

We strongly recommend enabling all four supported methods!

How do I turn on Google 2-Step Verification?

To turn on 2-Step Verification:

• Browse to Google's 2-Step Verification enrollment page.

• Sign in with your Hoa Nghiem Credentials if needed.

• Click the GET STARTED button. (Have your phone nearby.)

• Follow the step-by-step setup process.

Once you're finished, you'll be taken to the Google 2-Step Verification settings page. Review your settings and add additional verification methods. Be sure to add several alternative methods.

How do I sign in with 2-Step Verification?

After you have turned on 2-Step Verification, you sign in to your account in two steps with

1. Something you know (your password), and

2. Something you have (your phone or other verification method).

Google prompts you for the information needed for the second step. In the example screenshot, Google is asking you to open the Gmail app on your iPhone for verification via Google prompts.

If you have more than one 2-Step Verification method set up (highly recommended!), you can click "Try another way" to use a method different.

This is the computer I use regularly. How to I keep from being prompted each time?

If you are using a device that is primarily assigned to you, such as your office computer or your own mobile device, you can mark that device as trusted so that you don’t have to enter a verification code each time you sign in. To do this, follow these steps.

1. Sign into your Hoa Nghiem Mail Google Workspace account on a computer or device you trust.

2. When you enter the verification code, also select the option "Don't ask again on this computer."

What if I don't have my phone with me?

If you will be somewhere without your mobile device, you can use backup codes for 2-Step Verification.

To learn how, please read Sign in with backup codes on Google's support site.

Please note:

• Once you use a backup code to sign in, that code becomes inactive.

• You can generate a new set of 10 backup codes whenever you want, using the instructions above.f

• When you generate a new set of codes, the old set automatically becomes inactive.

What happens if I don't turn on Google 2-Step Verification by the deadline?

You will not be able to log onto your Hoa Nghiem Google account. So please don't wait for the deadline—turn it on as soon as possible.